Of course, if you hit a brick wall after using the Microsoft Support and Recovery Assistant for Office 365 it will direct you towards other resources including additional support channels to help you address the issue.īut, wait.there's probably more so be sure to follow me on Twitter and Google+. The Microsoft Support and Recovery Assistant for Office 365 is a one-click tool that Microsoft has released to make things easier for Windows users who are facing an issue with Office 365. Microsoft Support and Recovery Assistant or, in short, SaRA is designed to help you troubleshoot various Microsoft applications and even Windows activation issues. I need help setting up my Office 365 email in Outlook.Problems with Office 365 email on your phone The Microsoft Support and Recovery Assistant works by running tests to figure out whats wrong and offers the best. Outlook keeps saying "Trying to connect." or "Disconnected".Shared mailboxes or shared calendars don't work.The Microsoft Support and Recovery Assistant for Office 365 can be downloaded and installed on your local system to deal with a wide assortment of issues with the Office 365 service. The Support and Recovery Assistant is built to automatically update itself as these new capabilities become available." While the current version is focused on some the more common scenarios people encounter with Outlook, the Support and Recovery Assistant will gain new troubleshooting and resolution capabilities in the future. "The Support and Recovery Assistant for Office 365 is an easy-to-use app that asks you some simple questions, tests for some of the most common Office 365 support issues and attempts to implement resolutions on your behalf. Of course, having good troubleshooting tools can go a long way to providing us the means to fix basic issues with the services we use and Microsoft has just announced a tool just for Office 365 that puts that power in your hands. Most IT Pros and System Administrators like to do their own troubleshooting to resolve issues with their hardware and services.Ĭalling in tech support is a last resort for many of us because we would much prefer to sort it all out ourselves.
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